If you'd like to receive a full Root Cause Analysis (RCA) report, please reach out to to request one. We continued to closely monitor the situation until we had full confidence the issue was resolved and no further impact would reoccur. By 9:14 AM PST, everyone should have been able to connect to Slack again after reloading their app or browser tab. This allowed the system to recover while steadily restoring full access to all users. While Slack can sometimes suffer an outage, not all issues might be from their end. Febru10 months ago - Lasted about 2 months Official incident page. We have identified the cause, and are working on a fix. The site will provide r eports about outages in the last 24 hours as well as heat maps that show where most of the reports are originating from. Slack outages - Some customers may be experiencing issues using slash commands. With traffic distributed across the additional databases, we gradually lifted the rate limits to allow more people to connect to Slack. To find out if Slack is down, users can visit the site and enter the name of the service in the search box. We reinstated the rate limits and redirected some traffic to the database replicas to relieve the demand on our primary databases. However, we moved too quickly and the increased activity affected the system again. Over 10,000 people reported an outage on Slack around 2.20pm. Once the system had stabilized, we began lifting these rate limits to enable more connections to Slack. Slack went down for many users Tuesday morning, throwing off companies that rely on the popular workplace communication platform just as workers returned from the extended holiday weekend. The messaging service Slack appears to be down. The outage topics by removing the extra link in service disruption. The web-based messaging platform was facing outages Tuesday morning, with almost 11,000 people reporting problems on DownDetector. This meant that some people could not access Slack at all, but also that Slack would continue working for those who were already connected. at 10:16 am Workers of the world rejoice: Slack is down. Pollys Online Ratings (as of December 2022). We introduced tighter rate limits on connection requests to reduce the load on the system. Many of our users create a new channel within their Slack workspace called Status. Due to this increased activity, the affected databases failed to serve incoming requests to connect to Slack. On Februfrom 6:00 AM PST to 9:14 AM PST, customers may not have been able to access Slack.Ī configuration change inadvertently lead to a sudden increase in activity on our database infrastructure.
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